1
One line on your website
Paste the snippet — the Help window appears.
<script src="https://cdn.helpdeskhub.cloud/embed.js" data-key="YOUR_KEY"></script>
Start on a free plan — no card required
One customer service.
All your webshops.
Questions, complaints, warranty, returns — in chat, email or on the phone, in a single inbox. The system checks the order, calculates the statutory deadlines, and the AI answers or drafts the reply.
The Help window in the bottom-right — this is exactly what goes on your site.
Three steps
Embed it today, tickets arrive today.
No integration project, no developer. One line on your website.
2
The report becomes a ticket
You decide what to ask for: order number, IMEI, size, photo. The widget asks it, the server validates it — no code, configured per site.
3
You reply, the AI helps
It drafts a suggestion from your knowledge base and the order data. You decide what to send — the AI never writes to your customer.
New · Phone AI
The customer calls. An AI answers — in their language.
No phone menu, no button pressing. A natural conversation: the assistant understands the question, answers from your knowledge base, and only transfers to a human when it really has to.
Speaks and understands
Answers in a natural voice and understands what the caller says — no robotic menu, no “press one for support”.
Answers from the knowledge base
The same knowledge as in chat: shipping, warranty, FAQ. The caller gets an answer instantly — no callback needed.
Looks up orders, opens tickets
It looks up the order from your webshop, and if an agent is needed, opens a ticket from the call — transcript included.
Transfers to a human, and records
If the caller asks for a colleague, it hands over. The call is recorded — the agent can replay it from the ticket anytime.
Transparent, tiered per-minute pricing
The Business plan includes 100 talk minutes. Above that we only bill the minutes actually spoken, in tiers — the more you call, the cheaper the minute. Calls shorter than 10 seconds (misdials) don't count.
| Talk minutes / month | Price / min |
|---|---|
| 0–100 | included in Business |
| 101–500 | HUF 99 |
| 501–2,000 | HUF 79 |
| 2,000+ | HUF 59 |
Every minute is billed at its own tier's rate (like progressive tax brackets) — more calls never mean a higher unit price. A monthly spending cap can also be set, so the bill stays predictable.
What works
We don't count statutory deadlines in our heads.
Warranty and withdrawal aren't a matter of gut feeling. The system checks the order and tells you.
Warranty, automatically
The system looks up the order from your webshop: when they bought, whether it's under warranty, and whether they really were the buyer.
14-day withdrawal
The system rejects expired deadlines and lets valid ones through with an RMA number. Through the whole state machine: approval → arrival → inspection → refund.
SLA that speaks up
Deadline approaching: an email to the owner, priority jumps to high automatically. You don't have to watch — the system does.
The customer replies by email
Their reply lands straight in the ticket — it doesn't get lost in a mailbox. If a message can't be delivered, we warn you.
AI that doesn't go over your head
It categorizes, detects the language, flags urgency — and drafts a suggestion for you from your knowledge base. You're the one who sends it.
Many sites, one inbox
Webshop, website, app — each with its own form and branding, but on one agent interface.
The chat answers on its own
The self-service AI chat answers the customer's question from your knowledge base instantly. Some questions never become tickets — less work for you.
Multiple languages
Hungarian and English: the system detects the customer's language and answers in it — in chat, email and on the phone alike.
Pricing
Start free. Grow when it pays off.
AI credits are spent on triage and reply suggestions (tagging 1, suggestion 3 credits).
Free
HUF 0
- 1 site, 1 agent
- 100 tickets / month
- Widget, guest portal, stats
- 20 AI credits / month
MOST POPULAR
Pro
HUF 9,900/mo
- 5 sites, 5 agents
- 1,500 tickets / month
- Email reply channel, knowledge base
- AI triage + reply suggestions
- Self-service AI chat + multilingual (HU/EN)
- 500 AI credits / month
Business
HUF 24,900/mo
- Everything in Pro
- Phone AI assistant (voice)
- 100 talk minutes / month included
- From HUF 99 / min above (tiered)
- Unlimited sites and tickets
- Custom SLA policies
- REST API
- 2,000 AI credits / month
Try it now — in the bottom-right corner.
The Help window you see here is exactly the one that goes on your site. Send a test report.